Products are discounted because they were either used as demos for events/shows, or were returned/exchanged within our 14-day return policy, and may have variations of minor aesthetic imperfections due to light usage that does not affect functionality of the product.

Minor Imperfections can vary and can be a combination of any of the following:

• Pilling of fabric
• Minor fraying on seams
• Slightly wrinkled straps
• Minor scuff marks or blemishes
• Minor stains or markings
• Wrinkled inside tags
• May need to be hand washed

Quality Assurance:  We conduct thorough inspections when items are returned or exchanged at our warehouse to ensure that our gently used gear products meet quality standards and authenticity, in that all items are functional and in presentable/resalable condition.

Not Eligible for Size Exchanges/Returns: By purchasing gently used gear from our website, you acknowledge that these items may exhibit signs of wear or usage and are not eligible for exchanges or returns. Customers are responsible for ensuring the correct size by referring to sizing chart and measurement guidelines before purchasing. (Extension straps are available for purchase at checkout if needed.)

By purchasing Gently Used Gear from our website, you acknowledge that these items may exhibit signs of wear or usage and are not available for exchanges or returns.

Visible flaws could include minor aesthetic imperfections or blemishes due to light usage which could be a combination of any of the following:

• Pilling of fabric
• Minor fraying on seams
• Slightly wrinkled straps
• Minor scuff marks or blemishes
• Minor stains or markings
• Wrinkled inside tags
• May need to be hand washed

Availability: Gently used gear listed on our website is subject to availability. While we endeavor to keep our inventory up to date, there may be instances where a particular item or size becomes unavailable due to prior sale or other reasons, and cannot be guaranteed to be available or restocked.

Not Eligible for Size Exchanges:
Used gear items sold by Kinetic Arm are gently used and may have varying conditions and availability in sizes. Due to the nature of these items and the limited availability of sizes, we do not offer size exchanges for used gear. It is the customer's responsibility to ensure the correct size is selected before completing the purchase.

Not Eligible for Returns/Refunds:
All Gently-Used Gear items are final sale. We do not accept returns for our gently-used gear items, except in cases where the item received is defective upon arrival. Please inspect your used gear item upon receipt and contact our customer service team immediately if you encounter any issues.

Pricing and Payment: Prices for gently used gear are as advertised on our website and cannot be combined with additional discount links or codes. These prices are subject to change without prior notice. All payments for purchases must be made in full at the time of checkout.

Condition Disclosure:
Used gear items have been clearly indicated on website to give customers a clear understanding that these gently used items are discounted due to varying degrees of signs of usage. By proceeding with the purchase, you acknowledge and accept the condition of the item.

Warranty Limitations:
Used gear items may not be covered under the manufacturer's warranty, or the warranty coverage may be limited. Please refer to the specific product listing or contact our customer service team for details regarding warranty coverage for used gear items.

Shipping and Handling:
Shipping and handling fees for used gear items are non-refundable. Customers are responsible for all shipping costs.

Modification of Terms:
The Kinetic Arm reserves the right to modify or update these terms and conditions for used gear items at any time without prior notice. It is the customer's responsibility to review these terms periodically for any changes.

Contact Us:
If you have any questions or concerns regarding these terms and conditions or need assistance with a purchase, please contact our customer service team for assistance by emailing sales@thekineticarm.com.