*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures
Performance support meets compliant HSA/FSA access.
We’ve partnered with Truemed to make HSA/FSA payment simple and compliant.
Truemed manages eligibility through a secure clinical intake form reviewed by an independent licensed practitioner. When appropriate, a Letter of Medical Necessity (LMN) is issued to support compliant HSA/FSA use under IRS guidelines.
This allows Kinetic Arm to stay focused on delivering performance-driven arm support—while Truemed handles eligibility review and documentation.
If you already set aside HSA or FSA dollars for your health, this partnership gives qualified customers a more proactive way to use them.
Instead of waiting until after setbacks occur, you may be able to apply pre-tax funds toward performance-focused arm support designed for movement, consistency, and long-term use—built for athletes, comeback competitors, and active adults.
Add eligible Kinetic Arm products to your cart and select Pay with HSA/FSA (Truemed) at checkout.
If logged into ShopPay, choose "Checkout as guest" to view Truemed.
Answer a short, secure health survey reviewed by an independent licensed practitioner to determine eligibility.
Pay with your HSA/FSA card or a personal credit card. If qualified, you’ll receive a Letter of Medical Necessity (LMN) by email to support reimbursement if needed.
The cost of Truemed’s services is included in your purchase price.
Yes! Through our partnership with Truemed, you may be eligible to pay for your Kinetic Arm purchase with your HSA/FSA.
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).
Yes, if qualified. Simply select Truemed as your payment option at checkout and use your FSA or HSA card as you would any other credit card. If you do not have sufficient HSA/FSA funds, you can split your payment between your credit card and HSA/FSA card.
Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures
Yes. If you’d like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other health purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
There is no cost to you, as long as you are shopping with a Truemed partner merchant.
You can use your HSA/FSA dollars all year long. However, most FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!
Generally it takes 2-5 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help.
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!
Unfortunately, Truemed is currently only available in the United States.
If you have any questions, please feel free to reach out.
