*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures
USE YOUR HSA/FSA
If you already set aside HSA or FSA dollars for your health, this partnership gives qualified customers a more proactive way to use them. Instead of waiting until after setbacks occur, you may be able to apply pre-tax funds toward performance-focused arm support designed for movement, consistency, and long-term use—built for athletes, comeback competitors, and active adults.
Performance support—now with smarter HSA/FSA access.
Kinetic Arm has partnered with Truemed to help qualified customers use HSA/FSA funds in a compliant, streamlined way.
Through Truemed, you’ll complete a secure clinical intake form reviewed by an independent licensed practitioner. If appropriate, a Letter of Medical Necessity (LMN) is issued to support HSA/FSA use under IRS guidelines.
We focus on delivering elite, performance-driven arm support—while Truemed manages eligibility and documentation.
If your child qualifies as a dependent, you may be able to use your HSA/FSA funds for eligible products with a Truemed LMN. Eligibility is determined by an independent licensed practitioner based on your specific situation.
Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures.
Qualified customers can use HSA/FSA and save an average of 30% on eligible items. Check eligibility with Truemed.
How to Check Out with HSA/FSA Funds
1. START CHECKOUT
Add desired eligible products to your cart and select Pay with HSA/FSA (Truemed) at checkout.
If logged into ShopPay, choose "Checkout as guest" to view Truemed.
2. Complete Clinical Form
Answer a short, secure health survey reviewed by an independent licensed practitioner to determine eligibility.
3. COMPLETE PURCHASE
Pay with your HSA/FSA card or a personal credit card. If qualified, you’ll receive a Letter of Medical Necessity (LMN) by email to support reimbursement if needed.
The cost of Truemed’s services is included in your purchase price.
HSA/FSA ELIGIBLE ITEMS
View allFREQUENTLY ASKED QUESTIONS
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Yes! Through our partnership with Truemed, you may be eligible to pay for your Kinetic Arm purchase with your HSA/FSA - if qualified.
Simply select Truemed as your payment option at checkout and use your FSA or HSA card as you would any other credit card. If you do not have sufficient HSA/FSA funds, you can split your payment between your credit card and HSA/FSA card.
Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures
If your child qualifies as a dependent, you may be able to use your HSA/FSA funds for eligible products with a Truemed Letter of Medical Necessity (LMN).
To determine eligibility, you’ll complete a clinical intake form that is reviewed by an independent licensed practitioner. If appropriate, an LMN is issued to support HSA/FSA use.
Eligibility is based on your specific situation and is not guaranteed.
Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures.
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).
Yes. If you’d like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
There is no cost to you, as long as you are shopping with a Truemed partner merchant.
You can use your HSA/FSA dollars all year long. However, most FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!
Generally it takes 2-5 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help.
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!
Unfortunately, Truemed is currently only available in the United States.
CONTACT US
If you have any questions, please feel free to reach out.
