FREQUENTLY ASKED QUESTIONS
If you have questions, please contact us by filling out the form below.
Size recommendations are based on height and weight, with additional guidelines available on the shop page and chat box. For help with sizing, contact us for a recommendation. Extension body straps are also available on the shop page or during checkout for larger chest sizes. If you need a chest strap and didn't include it in your original order, email us at sales@thekineticarm.com.
We offer a 14-day return policy for return and size exchange requests. Unless marked for holiday extensions. Please refer to our Return Policies for details.
EASY CARE INSTRUCTIONS:
To help ensure longevity, please do not iron dry clean or put in washer or dryer. Exposure in extreme hot and cold temperatures can compromise the adhesives and integrity of polymers.
Please hand and wash with cold water and gentle cleanser and let air dry.
You are welcome to use gentle disinfectants and odor eliminator cleansers, just be sure to not use harsh chemical products or sprays.
If you have any questions please contact our customer support team support@thekineticarm.com
You will receive fitting instructions in a video link via email after your purchase. These videos are also available on our website on our FAQ page.
These videos demonstrate how to assemble, customize fit, and make adjustments to help optimize support.
There is also a QR code for fitting instructions that is included on packing slip in shipment with purchase.
All fitting and adjustment instruction videos are also available on Kinetic Arm YouTube Channel.
If you have any questions about fit or making adjustments please reach out to our customer support team, they will be happy to assist.
Yes, it is normal to have a little bagginess around the shoulder as this slack allows for full range of motion without restriction.
Please refer to fitting instruction video for a visual demonstration on how to make slight shifting adjustments to accommodate different ranges of shoulder support.
No, the K2 sleeve does not have to be secured exactly at the wrist for it to work properly. The sleeve will still function as intended as long as the elbow polymers are overlaying the medial side of the elbow.
We strive for customer satisfaction with every purchase. However, we understand that sometimes a product may not meet your individual expectations. That's why we offer a 14-Day Return and Exchange policy.
We have made making return requests simple for our customers. All you need is your email and order number that was provided to you via email when you ordered.
To initiate a return or exchange please click on the link below to make your request.
The Kinetic Arm sleeve is designed to meet most regulations and has been worn under uniform in game. However, rules are at discretion in different leagues in different sports.
With regards to baseball and softball, there are no rules stating that you cannot wear a sleeve underneath uniform, as long as it is a solid color and is not distracting.
Little League Rule updated 2023 season: Rule 1.11a (3) Any part of the pitcher's undershirt or T-shirt exposed to view shall be of solid color. The pitcher's undershirt sleeves, if exposed, shall not be white or gray. Neoprene, if worn by a pitcher, must be covered by undershirt.
Materials:
K2 BioKinetic® Adult Sleeve - Nylon, Poly-Spandex blends.
K2 BioKinetic® Youth Sleeve - Nylon & Spandex blends.
Whether or not to wear a shirt underneath the Kinetic Arm is largely a matter of personal preference.
It is advisable to try wearing the Kinetic Arm with and without a shirt during training or practice to determine which options feel more comfortable and allow you to perform your best.
Some individuals find wearing a fitted shirt or base layer underneath adds an extra layer of comfort to help prevent any potential irritation or rubbing against the skin. If you have sensitive skin or are prone to chafing, wearing a fitted shirt underneath may provide an additional barrier and enhance overall comfort.
The Kinetic Arm base layer is available on our online stores, which has an ergonomic design to help keep seams off high abrasion areas, increasing durability and comfort, along with thumb access holes to help keep base layer in place while putting on Kinetic Arm or making adjustments.
The Kinetic Arm effectively reduces arm stress by offering dynamic support and stabilization to the elbow and shoulder during athletic or repetitive movements. Its revolutionary, multi-patented MuscleWeb® design provides targeted support to the joints during high-stress vulnerable ranges, all while allowing for a full range of motion.
Wearing this external arm support system has been scientifically proven to offload dynamic arm stress by providing multi-directional elbow and shoulder support during repetitive arm actions.
This is why Kinetic Arm has been regarded by customers as the best shoulder brace and best elbow brace for dynamic arm motions in activities and sports such as baseball, softball, volleyball, football, tennis, pickleball, and javelin.
The Kinetic Arm features a multi-patented MuscleWeb® design that mimics natural anatomical functions, providing reinforcement to muscles, ligaments, and joints for safer motion and reduced arm stress. This innovative technology uses strategically placed polymers to deliver targeted, multi-directional support to the elbow and shoulder, stabilizing joints during dynamic movements. The flexible web design offers activated support in vulnerable positions, offloading strain from critical areas while promoting optimal movement mechanics. This external reinforcement minimizes the risk of fatigue, pain, and overuse injuries, allowing athletes to maintain full range of motion and alleviate stress during repetitive arm actions.
The Kinetic Arm can help optimize mechanics by promoting safer anatomical ranges of motions, helping to improve joint alignment and stabilization to help improve mechanics and offload dynamic arm stress.
It works because it has an embedded MuscleWeb® design that gives a web of support to the elbow and shoulder to help reinforce the arm and efficient movement patterns without restriction.
With regards to overhand the throwing, these repetitive arm motions can cause fatigue to where the arm will have a tendency to lag behind as the body rotates which can cause excess stress on the elbow and impingement at the shoulder, and more stress on the labrum.
The Kinetic Arm overlays the elbow and shoulder to help reinforce and stabilize the arm to help improve mechanics and maintain safer ranges of motions.
No. The Kinetic Arm brace does not restrict motion or change delivery.
(If any restriction in range of motion is felt, simply shift the chest part of the sleeve an inch or two towards the dominant arm or loosen the strap).
This combined elbow shoulder brace is designed to allow full range of motion without restriction. Engineered with flexibility in mind, this dynamic sleeve is designed to synchronize with various arm actions.
Yes. The Kinetic Arm is backed by data and published research. Available on How it Works page on website.
No. Wearing the Kinetic Arm will not cause reliance or dependency.
Athletes are still be able to build strength and the necessary physical adaptations, because they still have to use their muscles to generate that force for that movement. In other words, the Kinetic Arm does not assist to move your arm for you.
There have been no signs or reports of muscle atrophy with long term use, because of the force generated that is required to move the arm during arm motions such as throwing, swinging, serving and hitting.
Peak stress happens in passive ranges during dynamic arm movements.
The Kinetic Arm is designed to give activated support to the elbow and shoulder in these ranges to help dampen arm stress.
If you are at all concerned about dependence or reliance, just use it on and off as a workload management tool especially on heavier workload or recovery days.
No. The Kinetic Arm is not a performance enhancer, it is a protective device designed for the shoulder and elbow to help reduce dynamic arm stress.
The Kinetic Arm does not influence skill, change delivery, technique, strength, conditioning, or overall training.
This stress reduction sleeve, helps to safeguard the arm to help aid in arm overuse injury prevention.
Wearing the Kinetic Arm promotes safer anatomical movement by encouraging cleaner arm mechanics and reducing stress during critical phases of dynamic movements like throwing, swinging, serving, and hitting. It provides activated support when stress is at its peak in vulnerable passive ranges, helping to protect the arm from strain and overuse.
Because the Kinetic Arm helps to optimize mechanics and reduce arm stress it allows athletes to build strength and get more reps in with less fatigue and strain on their arm, so they can have a safer approach in gaining and sustaining velocity.
Athletes that have worn the Kinetic Arm have claimed it has helped them gain and sustain velocity over time, because they were able to train with higher intensity and safer progressions, because they have less arm stress and fatigue.
The Kinetic Arm stands apart from traditional arm braces or sleeves due to its innovative, multi-patented MuscleWeb® technology. While traditional braces or sleeves typically support only one joint (either the elbow or shoulder) and often restrict movement, the Kinetic Arm provides dynamic, multi-directional support to both the elbow and shoulder simultaneously, without limiting range of motion. This external web of support helps optimize mechanics, reduces arm stress, and minimizes the risk of fatigue, pain, and injury. It's the only arm support scientifically proven to offload dynamic arm stress while allowing athletes and active individuals to perform at their best.
Yes, the Kinetic Arm can be worn while training, to help offload stress during training exercises for added protection and support.
SHIPPING & DELIVERY
We normally ship orders (Monday - Friday) and within 1-2 business days of order placement. All orders placed before 12:00pm EST or over the weekend will be processed and shipped the next business day.
Please allow 2-4 business days for domestic orders to arrive.
International shipment capabilities are currently limited, and are subject to custom fees which can take up to 7-21 business days to arrive.
Returns & Exchanges
We have a new 14-day return policy for returns and exchanges.
To initiate a return request please CLICK HERE
Gently-Used Gear: These products are discounted because they were either used as demos for events/shows, or were returned/exchanged within our 14-day return policy, and may have variations of minor aesthetic imperfections due to light usage that does not affect functionality of the product. By purchasing gently used gear from our website, you acknowledge that these items may exhibit signs of wear or usage and are not eligible for returns. Customers are responsible for ensuring the correct size by referring to sizing chart and measurement guidelines before purchasing.
Final Sale Items: Products that are significantly discounted or listed as clearance and sold as final sale are not eligible for returns or refunds.
Please refer to our Return & Exchange Policies for more details.
EASY CARE INSTRUCTIONS
HAND WASH & AIR DRY
- Do not expose to prolonged high heat/cold temperatures
- Do not put in washer or dryer
- Do not iron or dry clean
- Do not use softeners or harsh chemicals sprays.
Be sure to re-attach straps after each use to prevent fraying or snagging.
HAVE OTHER QUESTIONS?
Send us a message.